Are Post Office online savings accounts any good?

· 10 min read

The Post Office offers far more than just a place from which to send parcels. In fact, it has branched out into offering customers a place to buy insurance policies, exchange money for foreign currency and even sign up for broadband. Additionally, it offers many financial products like savings and loans. But are its savings accounts worth opening?

Post Office online savings accounts: FAQs

  • Is saving or investing better?

    Answering this question has to be done on a person to person basis. Whether it is better to save or better to invest is determined by a person’s individual circumstances. Currently, savings products offer pretty low interest rates, so it is not impossible to imagine that investing in stocks could earn better returns. However, investing does come with the risk of losing some, if not all, monetary value. If you are coming towards the end of your investment timeline, perhaps as you are nearing retirement, capital preservation may be something of more importance than growth that comes from riskier investments.

  • How do I find a savings account right for me?

    It is possible to research the internet for savings accounts that are right for you. Identify which accounts have the highest interest rates and the conditions that are set to earn those returns. The likelihood is, the higher the interest rate, the more conditions there are set on an account that you as the account holder has to abide by. Common conditions would be a minimum amount required for deposit each month or no withdrawals allowed for a certain amount of time.

  • How much should I put into a savings account?

    Knowing how much to save is a tricky question to answer. You need to identify what you are saving for (it could be retirement or Christmas) and then work out how much you need to have saved come that day, and what that date is. From there, you can work backwards to determine how much you should be saving each month to reach your goal. Do not forget how compounding helps you reach your savings goals through the interest earned on what you have put away. It can be quite complicated, so it can help to use a financial advisor.

Making your money work as hard for you as possible is essential - especially when you are nearing retirement or have already stopped working. One way to make your money grow is to open a savings account where the cash you save earns interest. The more you save, the more you earn. Plus, thanks to compounding, the amount you make grows exponentially.

The Post Office offers several savings accounts that may appeal to those looking for a low-risk place to save their money. However, even though they are low risk, are they actually a good idea?

Types of Post Office online savings accounts

The Post Office offers three types of online savings accounts. They vary in many ways, which we explore below. However, there is one common characteristic  - they are all available online. That is a fantastic advantage for many that you should not overlook. Being able to manage your money from the comfort of your home is a massive time-saver. Plus, it is easier to stay on top of your returns - particularly if you have several accounts with various providers.

Online Saver

The Post Office’s online savings account has some notable features that set it apart from other savings accounts available elsewhere. Firstly, the Post Office Online Saver account allows you to make as many deposits and withdrawals as you like. Moreover, when it comes to withdrawals, you will not be penalised for taking money out, and you will receive interest on the remaining balance. That's in stark comparison to many savings accounts, which often drop their interest dramatically (often to nothing) in the months that you make withdrawals.

However, on the note of interest, perhaps the biggest drawback to the Post Office Online Saver is that it only pays 0.25% gross AER annually s, or 0.24% gross monthly. That rate is a fixed bonus rate that you receive for the first 12 months you have your savings account. After the initial 12 months is over, the rate lowers to 0.01%. Interest is calculated daily, and you get to choose whether you want that interest paid annually or monthly. If you decide annually, the interest is always paid in the March of that year. Interest on monthly accounts is received on the first business day of each month.

This account is only available online - as stated above - but that means that you cannot manage your account in person in a branch or by phone at all. The minimum balance to open is £1, and you can apply for it online. To do so, you must be over 18, a UK resident with a UK bank account or building society account.

Online ISA

The Post Office Online ISA is a cash ISA and an option for you if you have not used up all of your cash ISA allowance this year. The same advantages of ISAs are available with the Post Office’s online version in that your savings will earn interest tax-free. However, the Post Office’s product offers an exciting feature where account holders can choose the interest rate they receive from several predetermined options. Currently, the Post Office offers a 0.25% variable rate for easy access and then a couple of fixed-rate rates. For a one year Online ISA with the Post Office, you can earn 0.30%; for two years, you can earn 0.35%.

The obvious advantage to the online ISA over the other savings accounts at the Post Office is that the interest earned is not subject to tax. Given how paltry the interest rate is, much like the Online Saver product, it is a significant benefit that no more money is taken from you in the form of tax. That being said, remember that the Personal Savings Allowance (PSA) is currently set at £1,000 for basic rate taxpayers. That means unless your entire portfolio of savings earns you more than £1,000 in interest a year, you would not be paying tax on it anyway. For high rate taxpayers, you can make £500 in savings interest per year without paying tax on it. Additional rate taxpayers do not have an allowance.

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You can open an Online ISA with the Post Office with £100. If you ever want to make withdrawals from your ISA, that withdrawal will no longer benefit from the tax advantages of ISAs. The minimum amount you can withdraw from this account is £10.  Much like the Online Saver, you need to be a UK resident, but only have to be aged 16 or over to apply. The Post Office will also require your National Insurance number when you apply.

Online Bond

An Online Bond with the Post Office is a product that could be suitable if you are happy to lock away a certain amount of money for a certain amount of time. The Online Bond the Post Office currently offers start with a 1-year term, but customers can also open 2 and 3 year fixed term bonds. All of these durations are available with interest paid annually or interest paid monthly. The benefit of a bond is that you know exactly how much interest you will earn on your savings over that set amount of time - that can materially ease the complexity of planning for retirement in the future.

The interest that these products offer is currently:

  • 1 year at 0.35% gross, interest paid annually
  • 1 year at 0.34% gross, interest paid monthly
  • 2 years at 0.40% gross, interest paid annually
  • 2 years at 0.39% gross, interest paid monthly
  • 3 years at 0.45% gross, interest paid annually
  • 3 years at 0.44% gross, interest paid monthly

Depending on your circumstances, these returns may seem low, or they may seem pretty attractive. The fact of the matter is that while the Bank of England base rate is close to zero, financial institutions across the industry do not (and will not) offer savings accounts or bond products with high interest rates. The Post Office's rates are broadly indicative of the market - but you may find rates that are a little higher elsewhere or even lower.

What are the benefits of Post Office online savings products?

It is the benefits of any of these online savings accounts that will entice you to put your money away - given how tiny the interest rate is. Remember, the Bank Of England is currently following a policy to encourage you to spend, not save. That's great for people looking to borrow money and take out mortgages to finance a new home, but if you are looking to save for retirement through products like these, you will not attract a reasonable interest rate.

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But these products do have customers. And one of the reasons that the Post Office will attract customers to buy one of its savings products is that all the savings a person has in a bank or financial institution (up to £85,000) is safe, as it is covered by the Financial Services Compensation Scheme (FSCS). It means that you could claim what you had saved at a bank or building society even if it failed

Other types of savings account available in-store

If you need the ability to go into a branch to manage your account or talk to a person on the phone, the Post Office also offers the following savings accounts that can be opened in-store.

Instant Saver

The Instant Saver account at the Post Office is very similar to its Online Saver. While you can also access it online, it is also possible to manage this account in branches, by phone, by post, and ATMs. You can open up an account with just £100 and can make other deposits into it as often as you like. The same can be said of withdrawals. It offers a 0.25% variable interest rate for the first 12 months. After 12 months, that reduces to 0.01%.

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Growth Bond

If you want a fixed rate of interest as well as the ability to manage your account via a branch or over the phone, the Post Office’s range of bonds may be an option. You can purchase a bond with anything from £500 to £1million. You will earn the following, depending on how long you lock your money away for:  

  • 1 year at 0.35% gross/AER fixed,
  • 2 years at 0.40% gross/AER fixed, 
  • 3 years at 0.45% gross/AER fixed

Interest is calculated daily and paid at a fixed rate annually. In practice, that means for the 1-year bond, the interest is paid on maturity, and for the 2 or 3 year bond, interest is paid on the anniversary of opening the account. No additional deposits can be made after you have opened your account.

Fixed-Rate Cash ISA

The Post Office’s Fixed Rate Cash ISA is a bit like a bond, but with the added incentive that its interest is tax-free. Currently, the Post Office’s Fixed Rate Cash ISA pays 0.30% tax-free/ AER fixed for a one year account and 0.35% tax-free / AER fixed for 2 years. After those times, the rate will revert to 0.01% tax-free /AER variable. You can invest £500 from the start, but you will have no access to your savings until after the maturity you initially pick. No further deposits or transfers are allowed into this account once you have opened it.

Post Office online savings accounts

There is no beating around the bush. The savings account interest rates offered by the Post Office are really low. However, so are the rest of the interest rates on savings accounts offered by every other financial institution and high street bank in the UK at the moment. But, just because the interest rates are low does not mean they are totally redundant. If you want a low-risk investment to ensure that you preserve your capital in the run-up to retirement, then these could be a good option for you. As ever, though, that depends on your circumstances, such as how much money you have saved, how much money you can afford to lose and how soon you are retiring.

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Rachel Lee
Rachel Lee
Rachel joined Pension Times in 2020 having worked at Morgan Stanley and BNYMellon for over 10 years in pensions and investments. During her previous career, Rachel naturally started to move towards investment writing more and more in her day job. Rachel now works as a full-time finance writer drawing from her hands-on experience in the field.
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